In brief:
- What you give it: a screen recording of one task in your product, or a short description of the first steps a new user takes.
- What you get: a short guide that zooms in on each click, labels it and numbers the steps, with captions.
- One video per task: short videos that each answer one "how do I…?" work better than a long tour.
- Cost: 35 credits per video and 10 per render, plus 10 for an AI voiceover.
What is an onboarding video?
An onboarding video shows a new user how to get their first result in your product: connect an account, create the first project, invite the team. It replaces a long help article with 30–90 seconds of the task being done, so people reach the moment where the product is useful before they lose interest.
Which onboarding videos should you make first?
Start with the steps between sign-up and the first useful result. For most products that's three to five videos:
| Video | Where it goes |
|---|---|
| Welcome: what the product does for you, in 30 seconds | The welcome email and the first screen after sign-up |
| The first setup step (connect, import or upload) | The empty state of that screen |
| Creating the first real thing (a project, invoice, report) | Inside the product, next to the button |
| Inviting the team | The settings page and a day-3 email |
| The feature people miss most | A day-7 email |
How do you make onboarding videos with Relo?
- Record one task with any screen recorder. Use demo data, close other tabs and pause for a second after each click.
- Choose Screen recording in the mode menu and attach the capture.
- Say what the video teaches, for example "How to send your first invoice in Ledgerly, in four steps".
- Watch the draft. Relo frames the window, zooms in on each action, adds a callout and a step number to each, and captions it.
- Ask for changes: "Rename step 2 to Add your client", "Zoom in more on the Send button". Then render.
No recording yet? Pick Standard mode and describe the steps: Relo makes a motion-graphics walkthrough from the description. The screen recording guide covers recording in more detail.
How long should an onboarding video be?
30 to 90 seconds, one task each. New users are trying to finish something, not learn everything; if a video needs more than five steps, split it.
Should onboarding videos have a voiceover?
Captions are enough for most in-product videos, because people often watch with the sound off at work. Add an AI voiceover (+10 credits, or 20 in your own cloned voice) for the welcome video and anything that explains why, not just how. For a more personal welcome, use an AI avatar presenter.
What does it cost?
35 credits per video and 10 per render. A five-video onboarding set with one render each comes to about 225 credits, or 275 with voiceovers. New accounts get 100 credits free; see pricing.
Frequently asked questions
How long should an onboarding video be?
30 to 90 seconds, one task each. If a task needs more than five steps, split it into two videos.
Which onboarding videos should I make first?
The steps between sign-up and the first useful result: a welcome, the first setup step, creating the first real thing, and inviting the team.
Do I need a screen recording?
It gives the best result, but no. Describe the steps in Standard mode and Relo makes a motion-graphics walkthrough.
Should onboarding videos have a voiceover?
Captions are enough for most in-product videos. Add an AI voiceover (+10 credits) for the welcome video and anything that explains why, not just how.
How much does it cost?
35 credits per video and 10 per render. A five-video onboarding set comes to about 225 credits.